MAKE A REPORT

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Please report any general queries, issues or incidents using our online form and one of our team will respond to you within 5 working days. Our response time may vary during busier periods. 

PLEASE NOTE: YOUR SUPPORT WORKER IS YOUR POINT OF CONTACT AND YOU SHOULD ALWAYS CONTACT THEM IN THE FIRST INSTANCE. 

• General repairs and maintenance
• Report an issue with another resident
• Noise Complaints
• Nuisance Behaviour
• Request a Food Bank referral 
• Request a Support Worker call back*
• Report an incident 
• Lockouts / Replacement of Keys

IMPORTANT: PLEASE NOTE, IF IT IS AN EMERGENCY OR IF A CRIME IS OCCURING AND YOU ARE IN ANY IMMEDIATE KIND OF DANGER, PLEASE CALL 999 IMMEDIATELY AND THEN RETURN TO MAKING A REPORT.

PLEASE ENSURE YOU COMPLETE YOUR REPORT WITH AS MUCH DETAIL AS POSSIBLE

*A call back from a Support Worker will be subject to availability. Please complete our online form with full details of your query in order for us to assist you.*

**Please note: if you have any learning difficulties or disabilities which affect your ability to complete this form, please call our office line**